To determine if your order qualifies for a return 3 simple rules apply.
- Returns must be received at our warehouse within 30 days from purchase date.
- You are responsible for the cost of return shipping.
- Include a copy of your invoice with your return shipment.
For your protection, we advise you to ship your return using a traceable carrier to verify receipt of the return. It is your responsibility to ensure the secure packaging of returned merchandise to prevent the possibility of damage during the shipping process. We will not be liable for any costs associated with the loss or damage of returned merchandise during transit.
NOTE: Returns must be authorized by us. For assistance with your return please contact us so we can provide you with a Return Merchandise Authorization (RMA) number. The RMA number must be clearly and legibly displayed on the outer packaging of your return.
Items authorized for return must be returned in their original condition. Original condition means that the cellophane packaging enclosing the jewelry product(s) must not be opened, cut, torn, written on or tampered with in any way.
Upon receiving and inspecting the returned merchandise, and determining it is still in its original condition, we will reimburse your credit card for the full purchase price of the returned merchandise less the original shipping charge shown on your invoice or the actual cost of shipping, whichever is greater.
Allow 14 days from the time we receive the returned merchandise to process a refund to your credit card.
If your return is in compliance with the above rules, kindly ship your package to the following address:
Glamour Goddess Jewelry
2901 Clint Moore Rd - #413
Boca Raton, FL 33496
IMPORTANT: Due to our volume discount price structure partial returns of an item may result in a price change for the remaining quantity you keep. If your return results in a price change, we will adjust the amount to be reimbursed to your credit card to reflect the proper price for the quantity you retain.
Returns that are not in compliance with the rules of our return policy will incur a 25% re-stocking fee of the returned merchandise value.
The following are final sales and cannot be returned for credit or exchange:
- any jewelry product whose cellophane package has been opened, cut, torn, written on or tampered with
- custom orders
- special orders
- chain on spools
- items on sale or clearance items
- orders of $500 or more