United States Locations:

1. Enter an e-mail address where you want all confirmations and correspondence sent.
2. Create a password.
3. Your billing address must exactly match the address where your bank sends your credit card statements.  To prevent fraud, if the address you provide does not exactly match the address where your bank sends your credit card statements, it will be necessary for our credit department to contact you for additional verification before processing your order.  This may result in your order being delayed.
4. Do not enter any information in the field marked "Non-US State".
5. Your shipping address can be different than your billing address.  However, we suggest you notify your credit card company of a third party shipping address and have them add it to your file.  Regardless, if the shipping address differs from the billing address your order may be delayed until we can obtain additional verification from you.  Furthermore, we reserve the right to refuse to ship an order if we cannot verify a third party shipping address.

Non-US Locations:

1. Enter an e-mail address where you want all confirmations and correspondence sent.
2. Create a password.
3. Your billing address must exactly match the address where your bank sends your credit card statements.  To prevent fraud, if the address you provide does not exactly match the address where your bank sends your credit card statements, it will be necessary for our credit department to contact you for additional verification before processing your order.  This may result in your order being delayed.
4. Click on the drop-down indicator located at the "State" window.  Be sure to select "Non-US State".  Immediately to the right of the State window is another window called "Non-US State". Please enter your local State/Province in the space provided.  Finally, be sure to select your country by clicking on the drop-down indicator located at the "Country" window.
5. Your shipping address can be different than your billing address.  However, we suggest you notify your credit card company of a third party shipping address and have them add it to your file.  Regardless, if the shipping address differs from the billing address your order may be delayed until we can obtain additional verification from you.  Furthermore, we reserve the right to refuse to ship an order if we cannot verify a third party shipping address.

You can pay for your order using your American Express, Visa, MasterCard, or Discover card.  We also accept PayPal.  Please be sure to provide your exact billing address (the address your credit card provider or PayPal has on file for the card you use) when completing your order.  Incorrect information may cause a processing delay or cancellation of your order.

Your credit card information is protected by Comodo 128-bit SSL encryption technology.  SSL (Secure Sockets Layer) is the standard security technology for creating an encrypted link between a web server and a browser.  This link ensures that all data passed between the web server and browser remains private and integral.  SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.  We use this technology to create secure links to protect transactions, passwords, personal details, etc.  This system ensures that your credit card number is protected and cannot be viewed by outside parties.  Please click on the "Security" button located directly above the credit card logos within the menu area of this website for more detailed information regarding all security features on this website.

If you are a first time customer you will need to click on the "Sign In" tab located within the toolbar area of this website to create your account profile.  Once you have registered, you may login to our website with your e-mail address and password and begin shopping. Please enter your information carefully and accurately and remember to save your password for easy login on future orders.

Please be advised that we only accept online orders through this website.  We do not accept telephone orders.

After you have entered your payment information at the final stage of the check-out process, if your order has been accepted, an Order Confirmation page will be displayed on your computer.  You should print a hard copy for your records and put it in a safe place. In addition, you will receive an e-mail confirmation of your order.  That is why it is important to enter your e-mail address accurately when you create your profile.

While your order is in the Shopping Cart you can make as many changes to your order as you wish.  Once you have completed the checkout process your order cannot be changed.  However, it may be possible to cancel your order provided the Order Status indicator still displays "Open".

To check the status of your order please follow these easy steps:

1. Click on the "My Account" tab located within the toolbar area of this website.
2. Click on the "View Your Orders" option to see the status of your order.

If the Order Status indicator for your order displays "Open", you may proceed to cancel your order as follows:

1. Click on the order number that corresponds with the order you wish to cancel.
2. Click on the "Cancel Order" button.

That will complete the process.  Please be advised that if the Order Status indicator displays either "In Process" or "Shipped" then your order cannot be cancelled.  If you are able to cancel your order, you will receive a confirmation of the cancellation by e-mail.  You may then enter a new order.

Yes.  We are happy to accept custom and special orders.  We require payment in full at the time a custom or special order is placed. Custom and special orders cannot be cancelled or modified for any reason once the order has been placed.  Custom and special orders are excluded from calculations for determining additional discounts.  Minimum order requirements apply.  We welcome your inquires so feel free to contact our Sales Department for further details.

Please allow 4-5 weeks for delivery.

We ship worldwide to most countries.  However, if you would like to do business with us and we do not currently ship to your country, please send us an e-mail requesting that we add your country to our list of ship-to destinations.

Shipping charges vary depending on the country of destination as well as the shipping method selected.

Our standard shipping rate to destinations located in the United States is $9.95.  We also offer 2nd Day Air service for $19.95 and Next Day Air service for $39.95.

Our standard shipping rate to destinations located in Puerto Rico/US Virgin Islands is $12.95.  We also offer USPS Express Mail service (1-2 days) for $32.95.

Our standard shipping rate to destinations located in Canada is $14.95.  We also offer USPS Express Mail International service (5 days) for $39.95 and UPS Expedited Air service (2 days) for $64.95.

Our standard shipping rate to destinations located in Africa, Asia, Australia, Europe, and South/Central America is $49.95.  We also offer USPS Express Mail International service (5-6 days) for $64.95.

Shipments to locations outside the United States and Puerto Rico/US Virgin Islands are international shipments and our shipping charge covers only the cost of freight.  Any customs fees, duties, taxes, and/or other import related charges that may be due for such international shipments are the sole financial responsibility of the customer.

All amounts are expressed in US dollars.

Accepted orders that are received by 3:00pm EST (Monday-Friday) are guaranteed to be shipped the same day.  Accepted orders received after 3:00pm EST (Monday-Friday) may be shipped on the same day, but are only guaranteed to be shipped on the next business day.  Orders that are received on weekends or holidays will be shipped no later than the next business day after the order has been accepted.  Standard delivery time will vary from 2-6 business days to most destinations.  To receive your delivery in a timelier manner you may choose one of the overnight delivery method options when checking out.

Occasionally we might be out of stock on certain products even though the website shows the item is available.  We will contact you by e-mail should this occur with an estimated delivery timetable.  You may cancel that portion of your order should this not meet your needs, however, you will not be able to cancel the order yourself.  You will need to contact our Customer Care Department by e-mail or telephone and we will cancel that portion of the order on your behalf.

Although UPS is our primary shipping carrier we reserve the right to ship your order through the United States Postal Service (USPS) or any other carrier that we deem appropriate.

For orders shipped via standard ground delivery service to locations in the United States you can determine the approximate number of transit days required for your order to arrive at its destination (excluding weekends and holidays) by referring to the map below.

Yes.  To reduce the possibility that either you or we will fall victim to any kind of fraudulent activities a signature is required for all deliveries.

Within one hour of your order being shipped you will receive an "Order Shipped" e-mail.

You can check the delivery status of your order by clicking on the order number link provided in the e-mail and logging in to your account on this website.  Once you have logged in, your order will be automatically displayed.  Just click on the Track Shipment button to view the shipping details as well as an estimated arrival date.

You can also check the delivery status of your order clicking on the "Track Order" button located on the header of our Home page. Simply enter your e-mail address and order number to view the shipping details as well as an estimated arrival date.

We are required by law to collect and submit sales tax in states in which we have a physical presence.  Accordingly, sales tax is applied to orders shipped to destinations located within the state of Florida.  Florida businesses that provide us with a copy of their Florida Reseller’s Certificate shall be exempt from sales tax.

Yes.  Our minimum order requirement for shipments to locations within the USA and Canada is $50.  However, orders less than $100 will be subject to a $5 handling charge.  International shipments have a $100 minimum order requirement, but no handling charge.

No.  Our system does not accept mixing different styles together for volume discount pricing.  Each product has its own unique price schedule and the price you pay is determined by the quantity you buy of that specific item.

All jewelry products are individually pre-sealed in a cellophane package.  Each piece is also bubble-wrapped for additional protection. Outer cartons are further cushioned for secure packaging to guarantee the quality and safety of your purchase during shipping.

If you receive a special promotion offer from us, simply enter the promotion code in the space provided on the Shopping Cart page of this website.  Promotion discounts are shown on the Order Summary page upon checkout.

No.  We do not ship to a PO Box.  We can only ship to a valid street address.

Orders from established customers with a purchasing history of at least 60 days usually can be drop shipped.  However, we offer no guarantee that we will accept such 3rd party shipments.

If you want us to drop ship merchandise to several different locations, you must enter a separate order for each shipping destination. Such orders, individually, are subject to our customary shipping charges and each order must also meet our $50 minimum order requirement ($100 for International shipments).  In addition, orders less than $100 will be subject to our customary $5 handling charge.

Orders that we drop ship to your customers never have any reference to Glamour Goddess Jewelry on any packing slips or packaging materials.

We respect your privacy and we appreciate that you are entrusting to our care some of your very important personal information.  You can rest assured that we will never resell your information or provide access to it by any third party not directly associated with us. Information collected on this website is used only for processing purposes.  For more details, please take the time to read our Privacy Policy as it further explains our commitment to your privacy.

We reserve the right, at any time after receipt of your order, to accept or decline processing the order for any reason.

One of our biggest concerns as an online retailer is to verify the validity of every order we receive to ensure that neither you nor we will fall victim to any kind of fraudulent activities.  On occasion, we may ask for your help substantiating information for orders that need further verification.  Accordingly, if the payment information provided for an order cannot be authenticated, we reserve the right to refuse to process any order should it not meet our verification standards for a valid order.  We may even require further corroboration for certain orders even though we may have obtained an authorization number from the financial institution for fraud avoidance.

In addition, orders received by us with a shipping address that is not exactly the same as the approved billing address will require further verification and/or may be declined.  Please be advised that if such orders are not immediately declined, the verification process may cause a delay of the processing and shipping of the order.  Orders from established customers with a purchasing history of at least 60 days usually can be shipped to addresses other than the billing address on file with the credit card company.  However, we do not guarantee that we will accept such 3rd party shipments automatically.

Furthermore, even though we make every effort to provide you with the most accurate, up-to-date information regarding our products it is possible that an item on our website may be incorrectly priced.  In the event an item is listed at an incorrect price, whether due to a typographical, photographic or technical error, we reserve the right to refuse or cancel any orders placed for such an incorrectly priced item.  We apologize for any inconvenience this may cause.

We try our best to maintain our prices.  However, due to continual increases in the cost of raw materials as well as the current downtrend in the value of the US dollar we reserve the right to change our prices at any time without notice.

Our Customer Care Department is always happy to answer your questions.  The easiest way to contact us is by sending an e-mail to CustomerCare@GlamourGoddessJewelry.com, or you can call 1-800-993-0961 Monday–Friday 9:00am to 5:00pm Eastern Time.  If your calling area is located outside the United States, then please call us at 1-561-826-1688 Monday–Friday 9:00am to 5:00pm Eastern Time.  You may also write to:

Glamour Goddess Jewelry Inc
500 NE Spanish River Boulevard (#105)
Boca Raton, FL  33431-4559

A rhinestone is a diamond simulation made from rock crystal, glass or acrylic.  Originally, rhinestones were rock crystals gathered from the river Rhine, but their availability was greatly increased when the Alsatian jeweler George Frederic Strass had the idea to coat the lower side of glass with metal powder imitating diamonds.  Hence, rhinestones are called Strass in the German language.  Rhinestones make excellent imitations of diamonds, and good manufacturers even capture the glistening effect that real diamonds have in the sun. Rhinestones come in many different colors and grades.  Glamour Goddess^® offers the finest quality of Austrian crystals in clear and AB colors as well as superior Swarovski crystals.

Clear rhinestones are colorless artificial gems, often with facets that sparkle in imitation of a diamond.

Aurora Borealis (AB) or "Aqua aura" refers to a thin metallic coating that is applied to crystal stones to produce a beautiful iridescent effect.  AB rhinestones are one of the most popular stones available because of the rainbow effect that is illuminated within the stones. These stones are produced mainly in Austria and the Czech Republic.

Swarovski refers to the finest luxury brand name for the range of precision-cut crystal glass rhinestones produced exclusively by the Swarovski Company located near Zurich, Switzerland.  Swarovski crystals were created by Daniel Swarovski in 1892.  Swarovski crystals are famous for their spectacular luminescence and they are also the most expensive rhinestones.

Yes.  All products displayed on this website are hypo-allergenic and are both lead-free and nickel-free.  All pierced earring posts are made with surgical stainless steel.  All jewelry in our collection is silver plated.

No, we do not have a catalog.  Our entire product line may be viewed on this website.

We guarantee our products to be free from manufacturing defects.  We stand behind every item we sell and offer only the finest products available.  In addition, we make every effort to meet your high standards for quality products, reliable shipping, and exceptional customer care.  Should you have any questions or concerns please feel free to contact our Customer Care Department for assistance.

Yes.  First, select the category of products you wish to view.  Then click on the bright blue link located at the upper right side of the page titled "Switch to List View."  Finally, click on the words "As Low As" and the items will be automatically displayed from least to most expensive.

The products on our website may be viewed 3 different ways.  You can view items as follows: 2-across view, 4-across view, or list view.  Our default view setting is the 2-across view.

To change the display to the 4-across view simply click on the words "4 Across" located directly above the first row of images.  All thumbnail images will be displayed 4-across for viewing more images per page.

You can also click on the bright blue text entitled "Switch to List View" to display products in list mode.  While you are in list mode you can sort how items are displayed by clicking on the heading of any column.  You can arrange all products within the group by price, item #, or description.  Retailers find this display setting particularly helpful.

Rather than looking at all the items on our website you may want to search for a particular type of product such as Swarovski rhinestone items or items with pearls, hearts, flowers, etc.  To make your purchasing decisions easier you can simply enter the keyword you are searching for (i.e. pearls) in the "Item" box located at the upper right side of the webpage and click the "Search" button.  All items associated with that keyword will be displayed automatically.

You like a product, but you feel the displayed image is too small to see all the detail.  No problem! Simply click on the image and you will be directed to the product’s description page.  Once you are at the product’s description page click on the displayed image and it will double in size.  Now you will also be able to view other images of the same product.  If you click on another thumbnail image, it will become enlarged.  To go back to the original image merely click on it’s thumbnail.  For even closer inspection of the product you can "Super-Size" the image by clicking on the enlarged image. Super-sized images are 4 times as large as the original image size.

Yes.  Our website offers our customers the ability to manage their own personal online "Address Book".  Retailers who require that we drop ship orders directly to their customers may enter unlimited ship-to addresses directly into their Address Book.  You must login to access the Address Book feature.  Once you have logged in to our website just click on the "Manage Address Book" feature and you can enter addresses for future reference.  During the checkout process you can access your Address Book for easy retrieval of stored addresses to ensure the correct ship-to destination of your order.

You may use our photos on your website, but only to promote the sale of products purchased from us.  However, you only may use our photos on your website provided we have given you prior written consent authorizing such use.

Please be advised that all material including images, illustrations, designs, icons, photographs, and written and other materials that are part of this website are the exclusive properties of Glamour Goddess Jewelry Inc.  Use of such exclusive properties without prior written consent by Glamour Goddess Jewelry Inc. specifically authorizing such use is strictly prohibited and is in violation of United States copyright laws.

If you believe your shipment might be lost, please contact our Customer Care Department for assistance.  Orders that are lost due to incorrect delivery address information provided by you are strictly your responsibility and are not eligible for a refund.  However, should a lost order be due to our mistake we will promptly send you a duplicate order at our expense, or issue you a full refund at your request.

Claims for non-receipt of an order must be made within 10 days from the date the order was shipped.

We take great pride and care in ensuring that our products are free from manufacturing defects and are packaged properly before they are shipped to you.  However, we are aware that unforeseen problems may arise once your order leaves our warehouse.

Should you receive your order with visible damage to the outer packaging you must sign the carrier's delivery receipt indicating that the package has been damaged in transit.

You should be aware that outer carton damage does not necessarily indicate that the jewelry products themselves have been damaged. Regardless of whether or not the outer packaging has visible damage, once you have had a chance to inspect your order, if any jewelry item is damaged please contact our Customer Care Department immediately for assistance.  If your order has been damaged or tampered with, you must save all packing materials including the outer carton.  Failure to save all packing materials including the outer carton will be construed as a waiver of your rights to a claim.

In the event an item is damaged we will provide you (via e-mail) with a UPS return shipping label.  Print the UPS label on white paper and attach it to the carton with clear tape.  You will need to take the carton to a UPS shipping center or UPS store, or you can place it in any UPS drop box.  Damaged items cannot be returned for credit, they only can be exchanged.  Once the damaged item is received at our warehouse a replacement item will be shipped to you at our expense.

Always be sure to provide us with your invoice number and the product number of the damaged item.

Claims for damaged items must be made within 3 days of receipt of shipment.

Should you receive an incorrect item please contact our Customer Care Department for assistance.  If we have mistakenly sent you the wrong item, we will arrange to pick up the incorrect item at our expense.  As soon as we receive the item at our warehouse we will send you the correct item, also at our expense.  However, if you have received an item that was incorrectly ordered by you, you may return the item, but you will be responsible for all costs associated with the return as indicated in our return policy.

Claims for incorrect items must be made within 5 days of receipt of shipment.

If you refuse delivery of your order from the carrier service for any reason whatsoever, it will be treated as an unauthorized return and reimbursement to your credit card for such an unauthorized return will be as follows:

If the return is from a location in the United States, we will only reimburse your credit card for the purchase price of the item

1. less the original shipping & handling charge, and
2. less the return shipping charge, and
3. less any free standard shipping charges and additional volume discounts, and
4. less any gift or promotional values associated with the order, and
5. less a re-stocking fee equivalent to 50% of the merchandise value of such refused order.

Shipments to locations outside the United States are international shipments.  If delivery of an international shipment is refused by the customer, and as a result of such refusal, the courier service demands payment of any costs incurred, including, but not limited to customs fees, duties, taxes, and/or other import related charges, we will pay all such costs.  Accordingly, we will only reimburse your credit card for the purchase price of the item

1. less all such costs as indicated above, and
2. less the original shipping & handling charge, and
3. less the return shipping charge, and
4. less any free standard shipping charges and additional volume discounts, and
5. less any gift or promotional values associated with the order, and
6. less a re-stocking fee equivalent to 50% of the merchandise value of such refused order.

If the courier service is unsuccessful in their attempt to deliver your order, and whereas the courier begins a "return to sender" procedure, all costs associated with such "return to sender" procedure will be the sole financial responsibility of the customer. Accordingly, we will only reimburse your credit card for the purchase price of the item

1. less all such costs as indicated above, and
2. less the original shipping & handling charge, and
3. less the return shipping charge, and
4. less any free standard shipping charges and additional volume discounts, and
5. less any gift or promotional values associated with the order, and
6. less a re-stocking fee equivalent to 50% of the value of the returned merchandise.

In addition, if the order is an international shipment, we will further reduce the amount to be reimbursed to your credit card by any customs fees, duties, taxes, and/or other import related charges that have been paid by us to the courier as indicated herein above.

To determine if your order qualifies for a return, a few simple rules apply.

If you need to return an item, please contact our Customer Care Department for assistance.  Be sure to provide information about what needs to be returned including the item number, your name and address, your e-mail address, the reason for the return, and your order number.  If calling by telephone, please have your invoice handy so we can obtain the information required to process your return.  We will provide you with a return merchandise authorization (RMA) number.  The RMA number must be clearly and legibly displayed on the outer packaging of your return.

PLEASE NOTE: Only our Customer Care Department may authorize returns.  All items authorized for return must be returned to us in exactly the same manner they were received by you.  In other words, all items authorized for return must be returned in their original condition.  Original condition means that the cellophane package enclosing the jewelry product must not be opened, cut, torn, written on or tampered with in any way.  No Exceptions!

The customer must pay all costs related to return shipping.  For your protection, we strongly urge you to ship your return using a traceable carrier such as UPS or FedEx to verify receipt of the return.  It is your responsibility to ensure the secure packaging of returned merchandise to prevent any damage during the shipping process.  We will not be liable for any costs associated with the damage or loss of any returned merchandise during transit.

It's important to include your order's original invoice with your return shipment.

Claims to return merchandise must be made within 10 days of receipt of shipment.  All returns must be received at our warehouse within 30 days from the date the product was delivered to you.

If your return is in compliance with the above rules, kindly ship your package to the following address:

Glamour Goddess Jewelry Inc
Attn: Returns
500 NE Spanish River Boulevard (#105)
Boca Raton, FL  33431-4559

Please allow 14 days from the time we receive the returned merchandise to process a refund to your credit card.

Fees and charges related to returned merchandise may be found by clicking on the question "What are your return policy fees and charges?"

Upon receiving and inspecting the returned merchandise, and determining it is still in its original condition, we will reimburse your credit card for the purchase price of the returned merchandise less our standard 15% re-stocking fee of the returned merchandise value and also less the original shipping charge.

If your return drops your final purchase amount below $100, we will also deduct $5 (our customary handling charge for orders less than $100) from the amount to be reimbursed to your credit card.

If your return drops your final purchase amount below our $50 minimum order requirement ($100 for International shipments), your return will be subject to a 65% re-stocking fee of the returned merchandise value (our standard 15% re-stocking fee plus an additional 50% re-stocking fee penalty) and such amount will be deducted from the amount to be reimbursed to your credit card.

Due to our volume discount price structure partial returns of an item may result in a price change for the remaining quantity you keep. If your return results in a price change, we will adjust the amount to be reimbursed to your credit card to reflect the proper price for the retained quantity.

In addition, if your return drops your final purchase amount below the minimum amount required to qualify for free standard shipping and additional discounts, we will also deduct the amount of such free standard shipping and additional discounts from the amount to be reimbursed to your credit card.

At the sole discretion of Glamour Goddess Jewelry Inc returns that are not in compliance with the rules of our return policy procedure will result in the return:

1. not being accepted, and such returns will be shipped back to you at your expense, or
2. if accepted, we will reimburse your credit card only for the purchase price of the returned merchandise less all applicable fees and charges as indicated above and also less an additional 50% re-stocking fee penalty of the returned merchandise value.

The following are final sales and cannot be returned for credit or be exchanged for any reason whatsoever:

1. any jewelry product whose cellophane package has been opened, cut, torn, written on or tampered with
2. custom orders
3. special orders
4. items on sale or clearance